Definition of personal information

In this privacy policy, "personal information" refers to customer communications such as name, address, date of birth, gender, workplace, department, position, industry, occupation, telephone number, fax number, e-mail address, customer number, etc. This refers to information about customers, other information that can identify individual customers, or information unique to customers such as hobbies and preferences.

Internal structure

We have established an information leak prevention committee headed by the company president, and have appointed auditors, responsible officers, information security officers, and information security personnel in all departments that handle personal information to manage and protect personal information. We are striving to

About third party provision

We will not provide personal information that we receive from our customers to third parties, except in the following cases. Furthermore, we enter into a personal information protection contract each time we provide personal information within the scope of the purpose of use of personal information, and strictly manage and monitor it.

• ・To deliver ordered products, novelties, etc.
• ・To perform payment for ordered products
• ・To carry out payment operations through outsourcing companies at the request of payment providers.
• ・When necessary to provide services to customers
• ・For sending various campaigns (events, gifts, etc.) ・DM, etc., or for printing addresses at that time
• ・For system trouble verification
• ・When based on laws and regulations

Purpose of use of customer personal information

The cases in which we receive and use your personal information are as follows. Please note that the use of personal information for purposes other than those intended is strictly prohibited.

• ・To deliver ordered products to customers' homes, etc.
• ・To receive and reply to your comments and opinions.
• ・To send out DMs and e-mail newsletters about special events and new product announcements from our company.

  ・At the request of the payment provider, personal information may be used to the extent necessary to carry out payment operations through the outsourcing company.

• ・For statistical analysis in marketing

  -Analysis results will be used internally to improve our services and will not be provided to third parties.

• ・For member authentication and member management

  ・Personal information registered during customer registration is used for member authentication and member management at the Kitamura Online Shop.

About security and technology

• ·Security

  ・We use various security technologies and procedures, such as installing firewalls, to protect your personal information from unauthorized access or leakage.

  ・The Kitamura Online Shop encrypts communication using SSL to prevent credit card numbers, etc. from being leaked to others. For credit card payments, we use Yamato Transport Co., Ltd., which has a reliable and proven track record, so you can enjoy your shopping safely.